How do I Open a Support Ticket


There a several ways of opening a support ticket: 

1. Send an email to describing your issue.

2. Go to and click the "Submit a Request" link in the top right corner.

3. Call (907) 562-8507. During regular business hours someone will open a ticket for you in our ticketing system. If you are calling after hours and it is an emergency press option 7 to be connected to one of our on-call technicians.

For the fastest service please refrain from emailing or texting a member of our support team directly.

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