Setup Multi-factor Authentication

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To configure Multi-factor Authentication on your account you will need an application capable of generating one-time passwords. We recommend installing Microsoft Authenticator on your mobile phone. It can be downloaded for Apple iOS from the App Store here and from the Google Play Store for Android here.

Once you have installed Microsoft Authenticator open a support ticket by emailing support@eworx.com and requesting to have multi-factor authentication enabled on your account.

Once you receive confirmation that MFA has been enabled on your account go to office.com and click the sign in button to login. After you enter your corporate email address and password you will be prompted to enable MFA by scanning a QR code:

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To accomplish this open Microsoft Authenticator on your mobile device and click add (+) in the top right corner:

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Next select "Work or school account":

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When prompted, scan the QR code with your mobile device:

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Record the recovery code you're given and store it in a safe place. Don't worry, if you lose the recovery code an administrator can reset MFA for you.

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When logging in to applications and sites protected with eWorX SSO you will now need to enter the 6 digit code that is generated on your mobile device. Each code is only valid for 1 minute so be sure to enter it before it expires. If you are logging into a computer that you own or that is trusted you can check "Remember this browser" to reduce the number of times you will be prompted for your MFA code. Do not check this box on untrusted or public computers.

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If you have forgotten or lost your recovery code and do not have access to your one-time password application you can contact an administrator at support@eworx.com to have your identity verified and MFA reset on your account.

 

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